The User Tab is where you can add a new Desktop Softphone
- Begin by Navigating to the Users tab in the Smart PBX App
- Navigate to the User you want to add the Desktop Softphone to
- In the column labelled Devices, click to open the selection and click on the + New Device link
- Choose Softphone from the drop-down menu
- Enter the Device Name (i.e.: John's Desktop Softphone)
- Navigate to the Advanced drop-down menu
- Choose Miscellaneous
- Select Encrypt the audio check box and ensure the type of encryption is set to SRTP
- Click Create Device
- Once you have added the Device, contact newtmac@fibernetics.ca to have the device activated
- Instruct your user to download the Desktop App from https://newtcloud.ca/downloads/