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NEWT Cloud Portal Guides for Administrators
The articles listed here will help you learn more about setting up and managing your business's NEWT Cloud account as the administrator.
Accessing the Portal Home Page
The Smart PBX is the main application in the portal and is your landing home ...
How to Step Up the Main Number
Incoming Call Handling Before you begin, ensure all your users and groups hav...
The Main Numbers tab is where you can manage your office hours and call flow ...
Setting up Incoming Call Greetings - Virtual Receptionist The Virtual Recepti...
How to Set Up New Users
The User tab is where you can set up a new user Begin by Navigating to the U...
The User Tab is where you can add a new Mobile Softphone (vis-a-vis Smartphon...
The User Tab is where you can add a new Desktop Softphone Begin by Navigatin...
The User Tab is where you can add a new SIP Phone Begin by Navigating to the...
How to Set Up Devices
The Devices tab is where you can add, view, assign and edit all your users' d...
The Devices tab is where you can add a new SIP Phone to your account Click t...
Provision the Grandstream phone to work with your NEWT Cloud Account **The fo...
After the SIP Device has been created in the NEWT Cloud Portal, you will need...
Faxbox is where you will enable fax to email settings. Here you can set up wh...
How to Set Up a Group
The Groups tab is where you can set up multiple people to answer the incoming...
Allow Call-Forward is where you can enable the feature to forward group calls...
Call Recording is where you can personalize when group calls are recorded by ...
Caller ID Prepend is a setting enabling a user greater visibility to group ca...
Next Action determines what happens if no one from the group answers the call...
Ringback is where you can personalize the greeting a caller will hear when di...
How to Set Up Voicemail Boxes
The Voicemail Box is where you can set up voicemail options for users such as...
The Voicemail Box tab is where users voicemail options can be set up From the...
How to set up your Fax Box
Assign a number as the Main Fax number and an email that would receive the ...